Frequently asked questions
What's the turn-around time for my orders?
Design turnaround time begins once your order has been placed. Although most projects finish within 72 hours some video projects can take a bit longer depending on acquiring footage and voice-over etc.
Are you open on Weekends and on Holidays?
Yes, we are open 24/7 (Weekends and Holidays included)
What modes of payment do you accept?
If you are paying online we accept payments via PayPal. We also accept Cash/Cheque payments and *Western Union (contact us).
Do you give out the source files (PSD, AI, PPT, etc)?
Yes, we do give out source files if the client requests it.
Can I ask revisions for my ongoing or finished orders?
Revisions are made until the client is satisfied.
Can I change the job order after I Checkout?
Yes Job orders can be changed within 24 hours of order.